Stop listening to every call. Start scoring all of them.
Upload a call recording. Get back a transcript with speakers labeled and a scored QA report against your rubric. Takes seconds, not hours.
Call to score. Under a minute.
Four steps, nothing manual.
Step 1
Upload your call
Drop a recording in any format. Need to process hundreds? Bulk upload handles the queue for you.
MP3, WAV, M4A, FLAC, OGG
Step 2
Transcription with speaker detection
Every word timestamped, every speaker labeled. The system figures out who said what: interpreter, client, provider.
Step 3
Three agents score independently
Three separate models score every call against your rubric. They don't see each other's work. Consensus catches what a single pass would miss.
Step 4
Get your score and report
You get a 100-point QA score, a full deduction breakdown, and specific feedback. Takes seconds.
Done listening to calls manually?
Score every call with your rubric. You can be up and running in minutes. No integrations required.